1 Introduction
Alibaba Slot ("we", "us", "our") deeply respects and values your privacy. This Privacy Policy explains what information we collect when you use our website and mobile application, how we store it, and the purposes for which it is used.
By using Alibaba Slot's services, you agree to this Privacy Policy. We want you to join our platform fully informed — which is why this policy is written in plain, clear language.
In summary: We only collect the information needed to provide you with our services. Your data is never sold or shared with advertisers. Alibaba Slot is always accountable to the trust you place in us.
2 What Information We Collect
Personal Identity Information
- Full name, date of birth, and gender.
- Email address and mobile number.
- Residential address and country.
- National ID or passport number (for KYC verification).
Financial Information
- Payment method details for deposits and withdrawals (bKash, Nagad, Rocket number).
- Transaction history and amounts.
Practical Information
- Gaming history — which games you played, when, and for how long.
- Device information — IP address, browser, and operating system.
- Approximate geographic location.
We never collect information unnecessarily. Every piece of data has a specific purpose, detailed in the sections below.
3 How Your Data Is Collected
Alibaba Slot collects information in several ways, always transparently:
| Methods of Collection | Type of Information | Reason |
|---|---|---|
| Registration Form | Name, email address, date of birth | Account Registration |
| KYC Verification | ID Document Photo | Age and Identity Verification |
| Payment Transactions | Mobile Banking Number | Financial Security |
| Cookies & Trackers | Browsing Behavior | Service Improvement |
| Customer Support Contact | Conversation Content | Troubleshooting |
4 How We Use Your Data
Alibaba Slot uses your information solely for the following purposes:
- Account Management: Registration, login, and identity verification.
- Financial Transactions: Processing secure deposits and withdrawals.
- Service Improvement: Personalizing the gaming experience and developing new features.
- Security: Preventing fraud, money laundering, and unauthorized access.
- Customer Support: Prompt resolution of your questions and complaints.
- Contact: Sending important updates, bonus offers, and security alerts.
- Legal Compliance: Complying with applicable laws and regulations.
Alibaba Slot never sells your information to advertising networks or shares it with unrelated third parties.
6 Data Protection Methods
Alibaba Slot employs industry-leading technology to keep your data secure:
Please note — no online platform can guarantee 100% security on the internet. Keep your password safe and report any suspicious activity to us immediately.
7 Cookie Policy
Alibaba Slot uses cookies on its website and app. Cookies are small data files stored in your browser that help us enhance your experience.
Cookie Type
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Analytics Cookies: Helps us understand how users interact with the site so we can improve your experience.
- Preference Cookies: Remembers your language, theme, and other preferences.
You can disable cookies at any time through your browser settings. Please note that some features may not function properly if you do so.
8 How Long Your Data Is Retained
Alibaba Slot does not retain your data longer than necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Requirements |
| Financial Transaction Records | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 years after account closure | Fraud Prevention |
| Gaming Log | 3 Years | Dispute Resolution |
| Cookie Data | 1–12 Months | Session Management |
Once the designated retention period ends, your data is securely deleted or anonymized.
9 Your Privacy Rights
Alibaba Slot believes you should have full control over your own data. You have the following rights:
Right to Access Your Data
You may request to know what information we hold about you.
Right to Rectification
You may request us to correct any inaccurate or outdated information.
Right to Erasure
You may request that your data be deleted under certain circumstances.
Right to Data Portability
You have the right to receive your data in a commonly used, portable format.
Right to Object to Processing
The right to object to the use of your data for specific purposes.
Opt Out of Marketing
You may opt out of promotional emails or messages at any time.
To exercise any of these rights, please contact our support team. We will respond within 30 business days.
10 Child Protection
Alibaba Slot strictly does not direct its services at anyone under the age of 18. We do not knowingly collect any information from minors.
If we are notified that a minor has registered an account using false information, we will immediately close that account and delete all associated data. If you have concerns, please contact us.
11 Changes to the Privacy Policy
Alibaba Slot may update this Privacy Policy from time to time. Before any significant changes, we will:
- We will send advance notification to your registered email address.
- A push notification will be sent via the app.
- The date of the update will be displayed at the top of this page.
Continued use of Alibaba Slot after any changes are made will be considered your acceptance of the updated Privacy Policy.
12 Privacy Contact
For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our privacy team: